{"id":266,"date":"2019-10-31T02:54:06","date_gmt":"2019-10-31T02:54:06","guid":{"rendered":"https:\/\/www.theaccountancy.com\/?page_id=266"},"modified":"2024-03-19T12:23:51","modified_gmt":"2024-03-19T19:23:51","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.theaccountancy.com\/resources\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row css_animation=&#8221;&#8221; row_type=&#8221;row&#8221; use_row_as_full_screen_section=&#8221;no&#8221; type=&#8221;full_width&#8221; angled_section=&#8221;no&#8221; text_align=&#8221;left&#8221; background_image_as_pattern=&#8221;without_pattern&#8221; z_index=&#8221;&#8221;][vc_column][qode_elements_holder number_of_columns=&#8221;one_column&#8221;][qode_elements_holder_item advanced_animations=&#8221;no&#8221; item_padding=&#8221;80px 90px 0px 90px&#8221; item_padding_600_768=&#8221;30px&#8221; item_padding_480_600=&#8221;30px&#8221; item_padding_480=&#8221;30px&#8221;][vc_column_text]<span style=\"color: #d69e3e;\">FAQ<\/span>[\/vc_column_text][vc_column_text]<\/p>\n<h1>Learn More<\/h1>\n<p>[\/vc_column_text][\/qode_elements_holder_item][\/qode_elements_holder][\/vc_column][\/vc_row][vc_row css_animation=&#8221;&#8221; row_type=&#8221;row&#8221; use_row_as_full_screen_section=&#8221;no&#8221; type=&#8221;full_width&#8221; angled_section=&#8221;no&#8221; text_align=&#8221;left&#8221; background_image_as_pattern=&#8221;without_pattern&#8221;][vc_column][qode_elements_holder number_of_columns=&#8221;two_columns&#8221; custom_class=&#8221;reverse-items&#8221;][qode_elements_holder_item vertical_alignment=&#8221;top&#8221; advanced_animations=&#8221;no&#8221; item_padding=&#8221;50px 0px&#8221; item_padding_600_768=&#8221;30px 0px 60px&#8221; item_padding_480_600=&#8221;30px 0px 60px&#8221; item_padding_480=&#8221;30px 0px 60px&#8221;][vc_single_image image=&#8221;673&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221; qode_css_animation=&#8221;&#8221;][\/qode_elements_holder_item][qode_elements_holder_item vertical_alignment=&#8221;top&#8221; advanced_animations=&#8221;no&#8221; item_padding=&#8221;80px&#8221; item_padding_600_768=&#8221;0px 30px 60px&#8221; item_padding_480_600=&#8221;0px 30px 60px&#8221; item_padding_480=&#8221;0px 30px 60px&#8221;]<div class=\"qode-accordion-holder clearfix qode-accordion qode-initial \">\n\t<h4 class=\"clearfix qode-title-holder\">\n<span class=\"qode-tab-title\">\n\t    <span class=\"qode-tab-title-inner\">\n        Where&#039;s my tax refund?    <\/span>\n<\/span>\n<span class=\"qode-accordion-mark\">\n    <span class=\"qode-accordion-mark-icon\">\n        <span class=\"icon_plus\"><\/span>\n        <span class=\"icon_minus-06\"><\/span>\n    <\/span>\n<\/span>\n<\/h4>\n<div  class=\"qode-accordion-content \" >\n    <div class=\"qode-accordion-content-inner\">\n        [vc_column_text]E-file refunds usually take up to 2 weeks, and paper takes up to 4 weeks. If this amount of time has passed, click below for the Federal and State refund lookup services.<\/p>\n<p>You will need the following information in most cases:<\/p>\n<ul>\n<li>Social Security number or ITIN<\/li>\n<li>ZIP Code<\/li>\n<li>Your exact refund amount<\/li>\n<li>Numbers in your mailing address<\/li>\n<li>Your filing status<\/li>\n<\/ul>\n<p><a href=\"https:\/\/www.irs.gov\/refunds\" target=\"_blank\" rel=\"noopener noreferrer\">Internal Revenue Service<\/a><\/p>\n<p><a href=\"https:\/\/www.ftb.ca.gov\/refund\/index.asp\" target=\"_blank\" rel=\"noopener noreferrer\">California<\/a><\/p>\n<p><a href=\"https:\/\/www.theaccountancy.com\/wheres-my-refund\/\">Other states available here<\/a><\/p>\n<p>[\/vc_column_text]    <\/div>\n<\/div><h4 class=\"clearfix qode-title-holder\">\n<span class=\"qode-tab-title\">\n\t    <span class=\"qode-tab-title-inner\">\n        How do I set up an account for the IRS or California FTB?    <\/span>\n<\/span>\n<span class=\"qode-accordion-mark\">\n    <span class=\"qode-accordion-mark-icon\">\n        <span class=\"icon_plus\"><\/span>\n        <span class=\"icon_minus-06\"><\/span>\n    <\/span>\n<\/span>\n<\/h4>\n<div  class=\"qode-accordion-content \" >\n    <div class=\"qode-accordion-content-inner\">\n        [vc_column_text]We recommend online accounts with the IRS and California FTB to help save time on hold waiting to speak to the taxing authorities for information you can obtain yourself once you have an account. With your account, you can view payment history and any scheduled or pending payments for each tax year. You can also get information about economic impact payments, digital copies of letters and notices, and much more.<\/p>\n<p>Please note that the IRS and FTB may update their webpage from time to time, and these instructions could vary slightly. If you file tax returns in other states, most state websites have online accounts similar to California.<\/p>\n<p><strong>For the IRS:<\/strong><\/p>\n<ul>\n<li>Go to <a href=\"https:\/\/www.irs.gov\/payments\/your-online-account\" target=\"_blank\" rel=\"noopener noreferrer\">www.irs.gov\/payments\/your-online-account<\/a> and select \u201cSign in to your Online Account\u201d.<\/li>\n<li>Click \u201cCreate Account&#8221;.<\/li>\n<li>Pass \u201cSecure Access\u201d authentication. Individuals must be able to authenticate their identity to continue to set up an account. See IRS.gov\/secureaccess for details.<\/li>\n<li>Create a profile.<\/li>\n<\/ul>\n<p><strong>For the FTB:<\/strong><\/p>\n<ul>\n<li>Go to <a href=\"https:\/\/www.ftb.ca.gov\/myftb\/create-an-account.html\" target=\"_blank\" rel=\"noopener noreferrer\">www.ftb.ca.gov\/myftb\/create-an-account<\/a><\/li>\n<li>Click on &#8220;Create MyFTB account&#8221;<\/li>\n<li>Accept the terms and conditions and enter your information to verify your identity<\/li>\n<\/ul>\n<p>[\/vc_column_text]    <\/div>\n<\/div><h4 class=\"clearfix qode-title-holder\">\n<span class=\"qode-tab-title\">\n\t    <span class=\"qode-tab-title-inner\">\n        I don\u2019t remember the website for the client portal. Where do I go to access my online documents?    <\/span>\n<\/span>\n<span class=\"qode-accordion-mark\">\n    <span class=\"qode-accordion-mark-icon\">\n        <span class=\"icon_plus\"><\/span>\n        <span class=\"icon_minus-06\"><\/span>\n    <\/span>\n<\/span>\n<\/h4>\n<div  class=\"qode-accordion-content \" >\n    <div class=\"qode-accordion-content-inner\">\n        [vc_column_text]Here is the link to visit our client portal: <a href=\"https:\/\/theaccountancy.clientportal.com\/#\/login\" target=\"_blank\" rel=\"noopener noreferrer\">https:\/\/theaccountancy.clientportal.com<\/a><\/p>\n<p>Have your username and password ready.[\/vc_column_text]    <\/div>\n<\/div><h4 class=\"clearfix qode-title-holder\">\n<span class=\"qode-tab-title\">\n\t    <span class=\"qode-tab-title-inner\">\n        I received the portal invitation email. What should I do next?    <\/span>\n<\/span>\n<span class=\"qode-accordion-mark\">\n    <span class=\"qode-accordion-mark-icon\">\n        <span class=\"icon_plus\"><\/span>\n        <span class=\"icon_minus-06\"><\/span>\n    <\/span>\n<\/span>\n<\/h4>\n<div  class=\"qode-accordion-content \" >\n    <div class=\"qode-accordion-content-inner\">\n        [vc_column_text]Click the activation link in the invitation email. This link will take you to the site in order to setup your account. Your username is the email address we used to send you the invite.<\/p>\n<p>Next, you must enter a password of your choosing. Passwords should be at least 12 characters with a combination of upper\/lowercase letters, numbers and symbols. This account will contain documents with sensitive financial information including your social security number, so we highly recommend the use of strong passwords to protect your information.[\/vc_column_text]    <\/div>\n<\/div><h4 class=\"clearfix qode-title-holder\">\n<span class=\"qode-tab-title\">\n\t    <span class=\"qode-tab-title-inner\">\n        I have an account for the client portal but I forgot my password. What should I do?    <\/span>\n<\/span>\n<span class=\"qode-accordion-mark\">\n    <span class=\"qode-accordion-mark-icon\">\n        <span class=\"icon_plus\"><\/span>\n        <span class=\"icon_minus-06\"><\/span>\n    <\/span>\n<\/span>\n<\/h4>\n<div  class=\"qode-accordion-content \" >\n    <div class=\"qode-accordion-content-inner\">\n        [vc_column_text]Click on <a href=\"https:\/\/theaccountancy.clientportal.com\/#\/login\/forgot\" target=\"_blank\" rel=\"noopener noreferrer\">this link<\/a> to be taken to the password reset page. We cannot reset this password for you, nor do we have access to your current password.[\/vc_column_text]    <\/div>\n<\/div><h4 class=\"clearfix qode-title-holder\">\n<span class=\"qode-tab-title\">\n\t    <span class=\"qode-tab-title-inner\">\n        Can you guide me through navigating the client portal, and tell me how to upload or download documents?    <\/span>\n<\/span>\n<span class=\"qode-accordion-mark\">\n    <span class=\"qode-accordion-mark-icon\">\n        <span class=\"icon_plus\"><\/span>\n        <span class=\"icon_minus-06\"><\/span>\n    <\/span>\n<\/span>\n<\/h4>\n<div  class=\"qode-accordion-content \" >\n    <div class=\"qode-accordion-content-inner\">\n        [vc_column_text]We&#8217;re always happy to help you by phone if you would like. Please call us at 818-547-5701. If you would like a very helpful and quick orientation for common questions about setting up your account and navigating the website, just <a href=\"https:\/\/help.clientportal.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">click here<\/a> to view it.[\/vc_column_text]    <\/div>\n<\/div><\/div>[\/qode_elements_holder_item][\/qode_elements_holder][\/vc_column][\/vc_row][vc_row css_animation=&#8221;&#8221; row_type=&#8221;row&#8221; use_row_as_full_screen_section=&#8221;no&#8221; type=&#8221;full_width&#8221; angled_section=&#8221;no&#8221; text_align=&#8221;left&#8221; background_image_as_pattern=&#8221;without_pattern&#8221;][vc_column][qode_elements_holder number_of_columns=&#8221;two_columns&#8221;][qode_elements_holder_item vertical_alignment=&#8221;top&#8221; advanced_animations=&#8221;no&#8221; item_padding=&#8221;50px 0px&#8221; item_padding_600_768=&#8221;60px 0px&#8221; item_padding_480_600=&#8221;60px 0px&#8221; item_padding_480=&#8221;60px 0px&#8221;][vc_single_image image=&#8221;675&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221; qode_css_animation=&#8221;&#8221;][\/qode_elements_holder_item][qode_elements_holder_item vertical_alignment=&#8221;top&#8221; advanced_animations=&#8221;no&#8221; item_padding=&#8221;80px&#8221; item_padding_600_768=&#8221;0px 30px 60px&#8221; item_padding_480_600=&#8221;0px 30px 60px&#8221; item_padding_480=&#8221;0px 30px 60px&#8221;]<div class=\"qode-accordion-holder clearfix qode-accordion qode-initial \">\n\t<h4 class=\"clearfix qode-title-holder\">\n<span class=\"qode-tab-title\">\n\t    <span class=\"qode-tab-title-inner\">\n        I no longer have access to my old email address that is used for the client portal. How do I change it?    <\/span>\n<\/span>\n<span class=\"qode-accordion-mark\">\n    <span class=\"qode-accordion-mark-icon\">\n        <span class=\"icon_plus\"><\/span>\n        <span class=\"icon_minus-06\"><\/span>\n    <\/span>\n<\/span>\n<\/h4>\n<div  class=\"qode-accordion-content \" >\n    <div class=\"qode-accordion-content-inner\">\n        [vc_column_text]If you no longer have access to your old email, please let us know so we can update your portal account. For security reasons, we are the only ones who can update your email for login.[\/vc_column_text]    <\/div>\n<\/div><h4 class=\"clearfix qode-title-holder\">\n<span class=\"qode-tab-title\">\n\t    <span class=\"qode-tab-title-inner\">\n        Can I add another user to the client portal?    <\/span>\n<\/span>\n<span class=\"qode-accordion-mark\">\n    <span class=\"qode-accordion-mark-icon\">\n        <span class=\"icon_plus\"><\/span>\n        <span class=\"icon_minus-06\"><\/span>\n    <\/span>\n<\/span>\n<\/h4>\n<div  class=\"qode-accordion-content \" >\n    <div class=\"qode-accordion-content-inner\">\n        [vc_column_text]Yes, please tell us the name and email address of the user you would like to add so we can send an invitation to the new user.[\/vc_column_text]    <\/div>\n<\/div><h4 class=\"clearfix qode-title-holder\">\n<span class=\"qode-tab-title\">\n\t    <span class=\"qode-tab-title-inner\">\n        Do you have any alternative to using the client portal for sending documents?    <\/span>\n<\/span>\n<span class=\"qode-accordion-mark\">\n    <span class=\"qode-accordion-mark-icon\">\n        <span class=\"icon_plus\"><\/span>\n        <span class=\"icon_minus-06\"><\/span>\n    <\/span>\n<\/span>\n<\/h4>\n<div  class=\"qode-accordion-content \" >\n    <div class=\"qode-accordion-content-inner\">\n        [vc_column_text]Yes! Standard email attachments are not a secure way to send sensitive financial documents, so we also have a service from Citrix called ShareFile. This allows you to send your documents via email, but with enhanced encryption. While this service will not serve as long-term storage of your documents like our client portal, it is convenient because no account setup is needed.<\/p>\n<p>All of our staff&#8217;s email signatures include a link to send them documents via ShareFile. If you do not have an email from the person you would like to send to, simply email them and request the link. Or, you may call our front desk at 818-547-5701 and we will be happy to send it to you.[\/vc_column_text]    <\/div>\n<\/div><h4 class=\"clearfix qode-title-holder\">\n<span class=\"qode-tab-title\">\n\t    <span class=\"qode-tab-title-inner\">\n        In California, who is required to pay taxes by Electronic Funds Transfer (EFT)?    <\/span>\n<\/span>\n<span class=\"qode-accordion-mark\">\n    <span class=\"qode-accordion-mark-icon\">\n        <span class=\"icon_plus\"><\/span>\n        <span class=\"icon_minus-06\"><\/span>\n    <\/span>\n<\/span>\n<\/h4>\n<div  class=\"qode-accordion-content \" >\n    <div class=\"qode-accordion-content-inner\">\n        [vc_column_text]You are required to make payments by Electronic Funds Transfer (EFT) if:<\/p>\n<ul>\n<li>Your average monthly sales and use tax liability equals or exceeds $10,000 over a 12 month period;<\/li>\n<li>Your average monthly Prepaid Mobile Telephony Services (MTS) Surcharge liability equals or exceeds $20,000; or<\/li>\n<li>If your sales and use tax account is required to make EFT payments, your prepaid MTS account should also remit payments by EFT.<\/li>\n<li>Your average monthly special taxes and fees liability equals or exceeds $20,000 over a 12 month period.<\/li>\n<\/ul>\n<p>[\/vc_column_text]    <\/div>\n<\/div><h4 class=\"clearfix qode-title-holder\">\n<span class=\"qode-tab-title\">\n\t    <span class=\"qode-tab-title-inner\">\n        If I pay the California FTB with a check when I was supposed to pay via EFT, will I be assessed a penalty?    <\/span>\n<\/span>\n<span class=\"qode-accordion-mark\">\n    <span class=\"qode-accordion-mark-icon\">\n        <span class=\"icon_plus\"><\/span>\n        <span class=\"icon_minus-06\"><\/span>\n    <\/span>\n<\/span>\n<\/h4>\n<div  class=\"qode-accordion-content \" >\n    <div class=\"qode-accordion-content-inner\">\n        [vc_column_text]If you are required to remit payments through EFT and you use another means (check, cash, money order, credit card, etc.), you will be subject to a penalty.<\/p>\n<p>Monthly and quarterly tax or fee returns will be assessed a 10 percent penalty on the taxes or fees due.<\/p>\n<p>Sales and use tax prepayments will be subject to a six percent penalty. Special taxes programs will be assessed a prepayment penalty based on the law governing your specific special taxes program.<\/p>\n<p>If you have other questions about EFT, visit <a href=\"https:\/\/www.cdtfa.ca.gov\/services\/eft-faq.htm\" target=\"_blank\" rel=\"noopener noreferrer\">this page<\/a> for more information.[\/vc_column_text]    <\/div>\n<\/div><\/div>[\/qode_elements_holder_item][\/qode_elements_holder][\/vc_column][\/vc_row][vc_row css_animation=&#8221;&#8221; row_type=&#8221;row&#8221; use_row_as_full_screen_section=&#8221;no&#8221; type=&#8221;full_width&#8221; angled_section=&#8221;no&#8221; text_align=&#8221;left&#8221; background_image_as_pattern=&#8221;without_pattern&#8221;][vc_column][qode_elements_holder number_of_columns=&#8221;two_columns&#8221; custom_class=&#8221;reverse-items&#8221;][qode_elements_holder_item vertical_alignment=&#8221;top&#8221; advanced_animations=&#8221;no&#8221; item_padding=&#8221;50px 0px&#8221; item_padding_600_768=&#8221;30px 0px 60px&#8221; item_padding_480_600=&#8221;30px 0px 60px&#8221; item_padding_480=&#8221;30px 0px 60px&#8221;][vc_single_image image=&#8221;1329&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221; qode_css_animation=&#8221;&#8221;][\/qode_elements_holder_item][qode_elements_holder_item vertical_alignment=&#8221;top&#8221; advanced_animations=&#8221;no&#8221; item_padding=&#8221;80px&#8221; item_padding_600_768=&#8221;0px 30px 60px&#8221; item_padding_480_600=&#8221;0px 30px 60px&#8221; item_padding_480=&#8221;0px 30px 60px&#8221;]<div class=\"qode-accordion-holder clearfix qode-accordion qode-initial \">\n\t<h4 class=\"clearfix qode-title-holder\">\n<span class=\"qode-tab-title\">\n\t    <span class=\"qode-tab-title-inner\">\n        I have Qbox for syncing my QuickBooks Desktop file to The Accountancy. The file is locked and I am not given the option to lock it myself so my changes will be incorporated. How do I fix this?    <\/span>\n<\/span>\n<span class=\"qode-accordion-mark\">\n    <span class=\"qode-accordion-mark-icon\">\n        <span class=\"icon_plus\"><\/span>\n        <span class=\"icon_minus-06\"><\/span>\n    <\/span>\n<\/span>\n<\/h4>\n<div  class=\"qode-accordion-content \" >\n    <div class=\"qode-accordion-content-inner\">\n        [vc_column_text]There are two things that could be happening:<\/p>\n<ol>\n<li>The file is on <strong>custom sync<\/strong> and we need to buy 30 days of access. Please contact us to help you with this.<\/li>\n<li>The file is on <strong>regular sync<\/strong>, but someone is currently using it. If this is the case,\u00a0your changes will not be saved. Under settings, make sure you are on\u00a0 auto-sync. This will remove the extra step and assures that the file will sync when closed. If you have any trouble, please contact us for support.<\/li>\n<\/ol>\n<p>[\/vc_column_text]    <\/div>\n<\/div><h4 class=\"clearfix qode-title-holder\">\n<span class=\"qode-tab-title\">\n\t    <span class=\"qode-tab-title-inner\">\n        Qbox indicates that the file is locked by The Accountancy, but that&#039;s not the case. How do we fix this?    <\/span>\n<\/span>\n<span class=\"qode-accordion-mark\">\n    <span class=\"qode-accordion-mark-icon\">\n        <span class=\"icon_plus\"><\/span>\n        <span class=\"icon_minus-06\"><\/span>\n    <\/span>\n<\/span>\n<\/h4>\n<div  class=\"qode-accordion-content \" >\n    <div class=\"qode-accordion-content-inner\">\n        [vc_column_text]There are a few things that could be happening:<\/p>\n<ol>\n<li>If there was any interruption of internet service at the time of syncing, it can create this issue. Try restarting the sync.<\/li>\n<li>If this doesn&#8217;t help, please contact our office. We will also trying opening and closing the file from our end to restart the sync.<\/li>\n<\/ol>\n<ol>\n<li style=\"list-style-type: none;\"><\/li>\n<\/ol>\n<p>[\/vc_column_text]    <\/div>\n<\/div><h4 class=\"clearfix qode-title-holder\">\n<span class=\"qode-tab-title\">\n\t    <span class=\"qode-tab-title-inner\">\n        My QuickBooks file shows a red symbol under Qbox sync. What is happening?    <\/span>\n<\/span>\n<span class=\"qode-accordion-mark\">\n    <span class=\"qode-accordion-mark-icon\">\n        <span class=\"icon_plus\"><\/span>\n        <span class=\"icon_minus-06\"><\/span>\n    <\/span>\n<\/span>\n<\/h4>\n<div  class=\"qode-accordion-content \" >\n    <div class=\"qode-accordion-content-inner\">\n        [vc_column_text]An error occurred during the last sync. Hit the refresh button located in the upper right corner of Qbox. If you have a concern that changes you made have not synced with us, please contact us so we can compare recent changes.[\/vc_column_text]    <\/div>\n<\/div><\/div>[\/qode_elements_holder_item][\/qode_elements_holder][\/vc_column][\/vc_row][vc_row css_animation=&#8221;&#8221; row_type=&#8221;row&#8221; use_row_as_full_screen_section=&#8221;no&#8221; type=&#8221;full_width&#8221; angled_section=&#8221;no&#8221; text_align=&#8221;left&#8221; background_image_as_pattern=&#8221;without_pattern&#8221;][vc_column][vc_empty_space height=&#8221;150px&#8221;][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row css_animation=&#8221;&#8221; row_type=&#8221;row&#8221; use_row_as_full_screen_section=&#8221;no&#8221; type=&#8221;full_width&#8221; angled_section=&#8221;no&#8221; text_align=&#8221;left&#8221; background_image_as_pattern=&#8221;without_pattern&#8221; z_index=&#8221;&#8221;][vc_column][qode_elements_holder number_of_columns=&#8221;one_column&#8221;][qode_elements_holder_item advanced_animations=&#8221;no&#8221; item_padding=&#8221;80px 90px 0px 90px&#8221; item_padding_600_768=&#8221;30px&#8221; item_padding_480_600=&#8221;30px&#8221; item_padding_480=&#8221;30px&#8221;][vc_column_text]FAQ[\/vc_column_text][vc_column_text] Learn More [\/vc_column_text][\/qode_elements_holder_item][\/qode_elements_holder][\/vc_column][\/vc_row][vc_row css_animation=&#8221;&#8221; row_type=&#8221;row&#8221; use_row_as_full_screen_section=&#8221;no&#8221; type=&#8221;full_width&#8221; angled_section=&#8221;no&#8221; text_align=&#8221;left&#8221; background_image_as_pattern=&#8221;without_pattern&#8221;][vc_column][qode_elements_holder number_of_columns=&#8221;two_columns&#8221; custom_class=&#8221;reverse-items&#8221;][qode_elements_holder_item vertical_alignment=&#8221;top&#8221; advanced_animations=&#8221;no&#8221; item_padding=&#8221;50px 0px&#8221; item_padding_600_768=&#8221;30px 0px 60px&#8221; item_padding_480_600=&#8221;30px 0px 60px&#8221; item_padding_480=&#8221;30px 0px 60px&#8221;][vc_single_image image=&#8221;673&#8243; img_size=&#8221;full&#8221;&#8230;<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":418,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"full_width.php","meta":{"_vp_format_video_url":"","_vp_image_focal_point":[],"footnotes":""},"class_list":["post-266","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Resources - FAQ&#039;s: Learn More | The Accountancy<\/title>\n<meta name=\"description\" content=\"I received the Smart Vault Invitation Link, what should I do next? 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